THE EUROPEAN RETAIL BANKING MARKET

MARKET ANALYSIS IN THE LIGHT OF THE COVID-19 CRISIS

In addition to a comprehensive view of the sector's environment and demand (macroeconomic factors, changes brought about by digital transformation and ecological transition, etc.), the study provides our exclusive analysis of the past evolution of the european retail banking market and its prospects. In particular, it outlines the impact of the health crisis and the lessons to be learned from the current situation.

COMPANIES' BUSINESS STRATEGIES

Restructuring, reorganisation and redeployment, digital transformation and development in sustainable finance : the report details the growth levers prioritised by the world leaders in the retail banking market, after analysing their main strengths and weaknesses.

EXPLANATION OF THE CHANGES IN THE COMPETITIVE LANDSCAPE

This report also provides an individualised and aggregated financial analysis of the operators' financial performance. In particular, it deciphers the evolution of sales and operating profit rate for the analysed companies.

1. EXECUTIVE SUMMARY

SUMMARY AND KEY PAGES OF THE REPORT

The summary provides all the elements needed to understand the major trends in the sector and foreseeable developments, drawing on analyses of the market outlook and the strategies of the companies.

2. MARKET FUNDAMENTALS

SCOPE OF THE REPORT

OVERVIEW

MARKET FUNDAMENTALS

3. THE MARKET AND LEADERS' ACTIVITY

SECTORAL ENVIRONMENT

• Overview

• Economic environment

• Technology

• Legislation

THE EUROPEAN RETAIL BANKING MARKET

• The financial environment

• Supply

• Demand

LEADERS' ACTIVITY AND PERFORMANCES

• Revenue

• The cost/income ratio

• Leaders' activity and performances

4. COMPETITION AND LEADERS' STRATEGIES

COMPETITIVE ENVIRONMENT

• Porter's 5 forces (Overview)

• Competitive intensity

• Threat of new entrants

• Government's influence

• Customers

LEADERS' STRATEGIES

• Overview

• Restructuring, reorganisation and redeployment

• Digital transformation

• Development in sustainable finance

5. SOURCES

6. ANNEXES

7. FORCES AT WORK

• Rankings of the 10 world leaders in the european retail banking market industry

• Key performance indicators of the 10 leaders (revenue growth and EBIT rate)

• SWOT analysis of the 10 leaders

8. LEADERS' PROFILES

• BNP PARIBAS

• BPCE

• CRÉDIT AGRICOLE

• CRÉDIT MUTUEL

• ING

• INTESA SANPAOLO

• LLOYDS

• NATWEST

• SANTANDER

• SOCIÉTÉ GÉNÉRALE

BNP PARIBAS

BPCE

CRÉDIT AGRICOLE

CRÉDIT MUTUEL

ING

INTESA SANPAOLO

LLOYDS

NATWEST

SANTANDER

SOCIÉTÉ GÉNÉRALE